Fee-paying customers need an easy-to-use service center and customer community
Create customer delight and loyalty through an effective and engaging virtual communication, education and support community.
Engagement Communities™ software from MissionBox is affordable, completely customizable and user-friendly. Try it for yourself by booking a live demo today.
Highly engaged customers buy more, promote more and demonstrate more loyalty
Providing a high-quality customer experience is an important component in your customer engagement strategy. Gallup research shows that a fully-engaged customer represents 23% more revenue than average.
If you don’t have a customer engagement strategy, you could be missing opportunities to interact with customers and build a relationship with them.
Engagement Communities™ provides a very affordable, secure, one-stop community building hub to take your customer loyalty to the next level.
Customer engagement is the emotional connection between a customer and your brand
Customer engagement equals customer loyalty, positive brand recognition and additional revenue.
Whether you are a nonprofit with fee for service offerings or a for-profit seeking to increase customer information, communication and trust, Engagement Communities™is your answer.
Engagement Communities™ Features
Creating major donor engagement is "where it’s at" in terms of effective retention strategies. MissionBox Engagement Communities™ provides one secure, branded online center to access all of the great features below. Best of all, all tools are accessed via a unique username and password in a guaranteed private, managed environment, available through any device, both desktop and mobile.
- Social Media Sharing
- Interactive Forums/ Q&A
- Shared Videos
- Simple Surveys
- Electronic Document Storage and Retrieval
- Supports Multiple Languages
- Event Scheduling
- Shared Documents
- Document Co-Editing
- User Feedback
- Unlimited Users
- Operations and Mission
- Delivery Training
- News and other articles
- Financial Statements
- How-Tos/ Templates
- Case Studies
- Success Stories
- Outcomes/ Performance
- Personal and Colleague Connections
- Photo & Video Galleries
- Announcements/ Introductions
Join the Nonprofit Engagement Revolution. Book Your Live Demo Today!
Words From A Nonprofit Expert
Gallery Partnership is finding it easy to set up a full-service community for our valued customers. Our Engagement Communities customer support platform is saving time and money for our business.
CEO, Gallery Partnerships UK
Engagement Communities™ for your customers
A focus on empathy, clarity, and simplicity is critical in your dealings with customers. As well, providing a customer community, providing education, interactions, notifications and stories of success can generate engagement on an unprecedented scale.
With Engagement Communities™, you can connect & communicate with customers on one easy-to-access, easy-to-use platform.
Click the sample Engagement Communities™ page to see what your Customer interactive group page could look like.
Additional Benefits of Engagement Communities™
MissionBox Engagement Communities™ replaces 13 different online communication, education and inspiration tools - all in a customizable and confidential environment.
- Optimizes document management
- Guarantees privacy for ALL individuals and groups
- Built for nonprofits by nonprofit experts
- Customer Success Support always available
- Replaces multiple communications and collaboration tools
- Saves an average of 1.5 work days, per week, that can be redirected to mission delivery
- Provides unlimited user seats and unlimited cloud storage
- Offers targeted access to over 1,000 missionbox.com nonprofit education and training videos
- Mobile device and tablet enabled
A Message From Our CEO
One of the biggest challenges nonprofits face today is to become dramatically more engaged with all constituents, while staying mission-focused and making a real social impact. Constituent engagement is the critical component to nonprofit financial sustainability and overall survival. Our hundreds of thousands of MissionBox readers have confirmed that constituent engagement is a priority and they are ready to join the Engagement Revolution!
CEO of MissionBox