Mission Focus

Kansas City Agency Resolves to End Domestic Violence with Effective Courses

| Updated May 14, 2018

Hope House’s approach incorporates core components to achieve long-term resolution.

Hope House, a nonprofit founded in 1983, has been a safe haven for those affected by domestic violence. Although the organization has grown to include more campus buildings and branches, it continues to serve residents of eastern Jackson County and the greater Kansas City, Missouri metropolitan area. Hope House now operates as Jackson County’s largest domestic violence shelter with beds for 122 survivors and their dependents each night.

Hope House serves areas that range from urban to suburban to rural. Hope House strives and succeeds at serving a diverse population that closely mirrors the demographic makeup of the geographic area in which it is located.

The problem of domestic violence is complex and requires a coordinated, comprehensive, multidisciplinary approach to achieve long-term resolution. Hope House actively participates in community efforts to eliminate domestic violence and employs a variety of specialists to provide trauma-informed and culturally competent services to survivors.

Agency personnel provide direct services to primary and secondary victims of domestic violence, such as: responding to their immediate emotional, psychological and physical health and safety needs; offering personal advocacy and emotional support; providing mental health counseling; facilitating participation in the criminal justice and family court systems; and delivering public awareness and education presentations that are designed to inform crime victims of their rights and available services.

Description of programs and services

Crisis Hotline: The Hope House hotline provides confidential support, including resources and referrals to all callers. Hope House provides a dedicated line for its crisis hotline; this toll-free hotline is the primary means through which survivors access most of the services and programs provided by Hope House. Hope House publishes its hotline number in all of its online and print media; it's also listed in numerous externally produced resource materials. Callers are referred to Hope House’s hotline through websites and brochures, as well as by referrals from medical staff, law enforcement, social service providers and family and friends, among others. The Hope House hotline operates 24-hours per day, is answered by staff and volunteers trained in crisis intervention, maintains written hotline protocol and is accessible to persons with limited English proficiency or who are deaf or hard of hearing through telephonic and video interpreting services. The hotline’s primary function is to act as a remote resource for domestic violence survivors and those who care about them.

Shelter Program: Survivors of domestic violence must have access to services that address their immediate physical and emotional needs, as well as services that enable them to leave abusive relationships. Once they have left a violent situation, supports must be in place to ensure that survivors of domestic violence will be empowered to make positive choices about their needs and the needs of their children; and that domestic violence survivors will have immediate access to support and crisis intervention services to ensure that they are their dependents are safe. Specific interventions include:

  • Safe nights of shelter
  • Basic needs (food, clothing, personal items)
  • Crisis intervention
  • Safety planning
  • Assistance with orders of protection/emergency legal assistance
  • Support, advocacy and case management
  • Service linkage and resource referrals

Child and Family Advocacy: To counter the long-term impact of domestic violence on children, each of Hope House’s campuses offers on-site child advocacy services. The goal of the program is that survivors of domestic violence will be empowered to make positive choices about the needs of their children; children and youth exposed to domestic violence will have the opportunity to play and have fun in a safe environment. Specific interventions include:

  • Safety planning
  • Individual and group child supportive care
  • Support, advocacy and case management
  • Service linkage and resource referrals

Clinical services

Services for Adults: Hope House views the problems of domestic violence, mental illness and addiction as powerfully connected to each other and to the complex issues of trauma. Through its Adult Therapy Program, Hope House concurrently addresses these issues and strives to assist adult survivors of domestic violence to improve their overall level of social, psychological and emotional functioning. Specific interventions include:

  • Crisis intervention
  • Safety planning
  • Mental health screening and assessment
  • Individual therapy
  • Group therapy
  • Support groups
  • Clinical case management
  • Supported recovery (substance use) services

Services for Children and Families: Hope House’s Child and Family Therapy Program focuses on issues unique to children who have been exposed to domestic violence, such as self-esteem, safety planning, conflict resolution skills and healthy ways of managing one’s emotions. The program is available for male and female children ages preschool through 18 who reside in, or outside of a shelter, and aims to improve children and families overall level of functioning and their ability to be safe. Specific interventions include:

  • Crisis intervention
  • Safety planning
  • Individual therapy
  • Group therapy
  • Family therapy
  • Support groups
  • Clinical case management

Hope House continues to support domestic violence survivors by providing them with shelter, therapy and outreach. Hope House will advocate social change that protects and endangers a person’s right to live a life free of abuse.

For more information about Hope House, Inc, visit them here: www.hopehouse.net

MissionBox editorial content is offered as guidance only, and is not meant, nor should it be construed as, a replacement for certified, professional expertise.

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